Allowing custom contact fields to be used in conditions for tasks in process will unlock the ability to deliver higher customer service.

Example: Contact custom field equals New Client, then a task would populate to do a follow up call after the onboarding process for check in. Or a Task to call 15 days prior to their first unit turn etc...

Contact custom field: Have they reviewed = no, Task to ask for a review after successful leasing process

Contact custom field: Client satisfaction score 1-10. Task: if score is = to or less than 7 task to call at end of process to check in.

There are a lot of use cases for this feature that will help care for current clients. Using a Property field does not work here for owners with multiple properties. The ability to have these fields stay with the owner so that that carry through the processes would be highly valued.