PROBLEM

Currently, once a task is assigned, there is no option to request a status update or flag past-due items directly within the platform. This forces our team to track follow-ups manually, outside of LeadSimple, which undermines accountability and creates risk. From a project and process management perspective, this makes the task feature almost unusable.

FEATURE REQUEST

>Ability to request a status update from an assignee.

>Visibility/reporting for managers to see overdue and pending statuses at a glance.

BUSINESS VALUE

>Improve operational efficiency by centralizing task follow-up.

>Reduce compliance risk in property management (e.g., security deposit deadlines, legal notices).

> Data-driven performance conversations with staff by providing visibility into follow-through, overdue items, and accountability.