We can't wait to host some of you in person at our sold-out customer conference in Salt Lake City next week! We'll have a lot of exciting news to share. Now for this week's updates!
Scheduling & Interface
- 📅 Calendly for CRM is now available, making it easier to keep booked, canceled, completed, and missed events connected to LeadSimple workflows.
- 🌙 Our most-requested feature ever: Dark Mode is now available in LeadSimple, giving teams a calmer workspace option for longer days in the app. (The default uses your system's mode. If you prefer to stay in light mode, head to the bottom of the left sidebar and change "System" -> "Light".)
Phone & Texting
- 📞 LeadSimple Phone is more reliable on active calls, with fixes for forwarded calls dropping around the one-minute mark, inbound calls ending early, and answered calls being marked as missed.
- 💬 Texting is smoother with fixes for duplicate SMS sends, freezes after sending a text, and support for texting numbers that are not yet saved as contacts.
- 📱 Android call reliability improved with corrected FCM certificate setup, and Core phone plans can now assign multiple users to an extension as expected.
- ✅ A2P registration is more reliable: business type values are now validated, and corrected Twilio end-user details are updated when a registration is retried.
Inbox, Templates & Workflow
- 📬 We're testing a simpler Inbox navigation with improved filters and a more email-like interface. This will begin rolling out to all accounts in May.
- ✉️ New email drafts no longer inherit an unrelated subject line, helping messages start cleanly.
- 🗓️ We cleaned up scheduled-email edge cases that could leave duplicate scheduled messages hidden from the UI.
- 🧩 Template Library installs and clones are more reliable, including the new Personalize path and pipeline or process templates from the library.
- 🧭 The visual workflow editor now has stronger parity with the classic editor, including relative due-date timing, protected-workflow gates, process-step targeting, and clearer workflow end/navigation behavior.